London, UK

Our consultants and engineers brought their experience in order to lead the sustainability strategy and sustainability in design for the Living Lab, through to the mechanical, electrical, lighting, security and smart system solutions, as well as the acoustic design consultancy.

We believe good services design should be celebrated, and the Living Lab has been conceived as a dynamic, experimental space where the services are showcased and easily accessible, breaking away from traditional hidden installations. The transparent, open design encourages visitors and guests to explore, collaborate and learn.

Major upgrades to mechanical and electrical infrastructure included new on-floor plantrooms with skid mounted heating and chilled water to Fan Coil Units (FCUs), as opposed to on-floor Variable Air Volume (VAV) plantrooms which took up a lot of space.

New bus bar and electrical distribution was also provided, which required careful co-ordination for electrical renewal in order to maintain an operational Hilson Moran office on the 3rd floor during the works.

The design for the Living Lab is intended to be open, transparent flexible and vibrant. This is achieved by careful placement of meeting rooms to maximise daylight and improve sight lines. The office layout is intentionally laid out to be logical and legible with clear pathways and a choice of different routes for users. It includes strategic positioning of meeting and break out spaces to provide a variety of sound environments and enhance staff connectivity.

The Living Lab targets IWBI WELL certification, emphasising air quality, lighting, and biophilia. Biophilic elements such as abundant greenery, natural light, and low-scent plants are seamlessly integrated to enhance air quality and create a calming atmosphere. A dedicated Oasis room provides a serene, screen-free space for relaxation and informal conversations.

Breakout spaces are heavily utilised for socialising and events, while staff benefit from adjustable lighting systems designed for personal comfort, which also change seasonally to improve wellbeing. Advanced monitoring systems track air quality, humidity, and temperature, ensuring comfort is maintained. Thermal comfort analysis accounts for current and future climate conditions.

The design follows PAS 6463:2022 guidelines for neurodiversity, ensuring sensory-friendly environments.

The Living Lab emphasises high-quality, durable materials to ensure longevity and minimise maintenance needs. Recycled raised access flooring was installed across 90% of the floor plate, contributing to sustainability while maintaining resilience. Finishes such as cork flooring and reclaimed timber not only reduce embodied carbon but also provide robust, long-lasting surfaces.

Locally sourced, UK-manufactured materials further enhance durability while reducing transportation emissions, aligning with the project’s sustainability goals

The project is targeting BREEAM RFO 2014 Excellent and WELL V2 Platinum certification. By combining thoughtful material choices, optimised systems, and a focus on cost-effective solutions, the Living Lab achieves a balance between durability, environmental responsibility, and efficient resource use. These measures ensure that the space remains adaptable, sustainable, and cost-effective throughout its lifecycle.